Request a Catalog (Print)
For a comprehensive resource of all Human Kinetics Coach Education offerings, request a print catalog be sent to you.
New expanded hours! Our technical support line is now open from 7:00 am to 5:00 pm Central time to serve your technical needs even more effectively. If you're experiencing difficulty with an online course or test, call 1-800-747-5698, ext. 2980 during these hours. We ask that you first visit our technical support page for a checklist of items to have ready when you call. This information will greatly assist our technical support specialist in diagnosing your problem.
General Inquiries, Customer Service, and Phone Orders
Please contact our Customer Service Department Monday – Friday, 7:00 am – 5:00 pm Central time.
Human Kinetics Coach Education
1607 N. Market Street
P.O. Box 5076
Champaign, IL 61825-5076
Phone: 1-800-747-5698, ext. 2980
- If you're not completely satisfied with your prepaid purchase, return it within 30 days of the date of receipt of your shipment.
- Human Kinetics will refund full credit (excluding shipping/handling) if your invoice information is supplied. Credit will then be applied to the appropriate credit card or a check can be issued.
- All return shipments must be sent via UPS to 1607 North Market St., Champaign, IL 61820-2200.
- We do not accept returns on online products, e-books, or opened software, videos, CD/DVD-ROMs, and DVDs.
- Coaching education courses that are unopened can be returned within 30 days of the date of receipt for a full refund. For online coaching education courses that have not been accessed, a full refund will be given at the request of the customer within 30 days of purchase. Electronic access to the course will be revoked at that time. If after 30 days of purchase, or if the course has been accessed or package opened, customers may exchange the course for an online course of similar value.
- If you received a damaged product, you must report it within 2 weeks of receipt of your shipment. The nature of the damage/defect must be noted.
Jobs in Human Kinetics
Please contact Human Resources at HR@hkusa.com. Click here for a complete list of jobs at Human Kinetics (page opens in new window).
Human Kinetics Coach Education Staff
To contact a staff member, please visit our