Being aware that you have an inclination to react like the turtle (tending to withdraw and avoid confrontation when conflict arises) can help you assess whether you need to change your approach generally or in specific circumstances.

Now that you've determined your typical reaction to conflict, let's take a minute to explore the appropriate use of each strategy. Although the owl and the fox represent the approaches that are most often effective, each approach (except one) has its place. See if you can identify the proper strategy for each of the scenarios on the following pages.